Healthcare Services Assistant

Location: Green Mountain Treatment Center LLC


Salary: $16
Status: Full Time
Shift: Other
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Healthcare Services Assistant

Reports to Associate Medical Director

About our organization:
All employees of the Company treat our clients and coworkers with dignity and respect.  We work together as a team and provide a great service to our client and one another.  We are compassionate and have the highest level of integrity.  We take 100% responsibility for our jobs and give zero excuses.  We are innovators and strive for excellence.  It is your responsibility to make and keep Granite Recovery Centers great.
 
Overview:
 
The Healthcare Services Assistant will report to the Associate Medical Director and is responsible for providing the first point of contact for guest/incoming calls, maintaining the reception area, and performing administrative duties.
 
Knowledge:
 
  • Working knowledge of Microsoft office and use of personal computers, laptops, printers, and general office equipment 
Skills:
 
  • Communicating effectively in written and oral form
  • Time management skills and the ability to work on multiple projects simultaneously 
Abilities:
 
  • The ability to make decisions and find alternative solutions to problems
  • Ability to work in a fast-paced, dynamic environment 
Other Characteristics:
 
  • SHIFT:  Saturday & Sunday (16 - 20 hours)
  • Supporting clinical staff and clients with setting up telehealth sessions
  • Communication Protocol inputting
  • Maintain spreadsheets that track and analyze client census
  • Order supplies when needed
  • Maintain the client schedule for weekend clinicians and make changes when deemed necessary 
  • Scan and maintain all PAFs and updating time off calendar when necessary for weekend coverage
  • File and store all active/past clients client forms 
  • Assist with calling in medical appointments and pharmacy orders
  • Updating the LCD(DTX taper sheet and MAT sheet)
  • Set up labs and schedule lab appts for Mondays 
  • Other duties as assigned 
This job description is not intended to be all-inclusive. Employee may be required to perform other duties as assigned and where practical to meet the needs of the organization.